Rede Expressos began providing comfortable, timely and safe transportation between Portuguese cities in 1995. Today, the company serves almost 8 million passengers per year, connecting with hundreds of destinations across borders into Spain and France.
"Our partnership with PAX was born out of the need to offer a modern mobile payment service that allows travellers to purchase bus tickets directly onboard using credit cards or mobile wallets, reducing the need to buy at physical ticket offices and thus speeding up the travel process. With their wide range of Android terminals, PAX enabled us to implement the service on our buses, leveraging innovative new payment technologies" said Nelson Silva, IT Director at Rede Expressos.
Onboard digital payments using the PAX A920Pro
Rede Expressos bus drivers use the A920Pro with integrated barcode scanner to select the passenger's fare, accept payment, print the ticket, as well as perform regular ticket inspections.
The project is part of a Rede Expressos initiative to upgrade its technology offering, which also includes planned deployment at ticket offices of PAX SK700 self-service kiosks with the Android-based IM30 unattended payment terminal. This will deliver greater customer convenience when purchasing, exchanging or printing tickets, at any time and through a variety of channels.
Mónica Roldán, Commercial Director at PAX Iberia commented: "We are delighted to support Rede Expressos, a strategy consistent with PAX initiatives to digitise payment services in the transport sector. Our innovative Android-based terminals and PAXSTORE platform make processes more efficient, enabling a range of value-added services for our customers".
Nelson Silva added: "We also selected PAX Technology's self-service kiosks because they offer an improved interactive experience for travellers, automating the purchase process through the medium of large displays on which we can also run marketing promotions and showcase additional service information".